How to Remove TrustPilot Review?
TrustPilot.com is one of the many review websites founded in 2007 that’s used by millions of consumers to review different businesses. This website was founded to provide a shared platform to both businesses and consumers where they can come together and work towards betterment. However, fake and spam reviews have complicated matters, to say the least.
From businesses buying fake reviews to attract more users to competitors publishing fake reviews to tarnish your competitors, fake reviews have become a daunting challenge. Yes, good reviews are regularly published by the businesses themselves to boost their business growth and overall sales. However, negative reviews can push your business downwards.
Talking about fake reviews there are three types of fake reviews that are clouding TrustPilot.
- Fake reviews by the businesses themselves
- Fake reviews by the businesses’ competitors
- Fake and phishing reviews by spammers and hackers
You must not have any motivation to pull down the fake good reviews that you’ve added. However, negative and phishing reviews need to be pulled down immediately.
How to remove fake reviews from TrustPilot?
Pulling down negative and fishy fake reviews can be easier said than done when you don’t know how to proceed. Most businesses prefer to hire reputation managers to handle these negative comments. But you can do this yourself by following some basic steps.
Read further to understand how you can pull down fake reviews.
- Fake reviews by the businesses’ competitors
Unfortunately, many businesses buy fake reviews for their competitors to improve their sales. It’s crucial to discover which reviews are fake and which are not. This can be done by matching the customer details with your sales receipt. If the negative review is genuine, you should try to work with the consumer to improve your products and services.
However, if the reviews are fake, you can get them down by reporting the fake reviews to TrustPilot. This site tries to ensure that no negative reviews are posted online and clamp down on fake profiles strictly. Also, if you’re unable to get the comment down through the site, you can also seek legal help. The courts generally order the comments to be pulled down and reward damages.
- Fake and phishing reviews by spammers and hackers
These reviews are created by hackers and scammers to exploit a brand’s image. From fake links that redirect to trojan and hacking servers to fake giveaways, there are various types of fake reviews that you should try to pull down quickly.
Again, the TrustPilot website allows you to report such links, which are quickly pulled down. But in case of delays, you can also seek legal recourse.
Conclusion
If you spot fake or fishy reviews about your business on TrustPilot, you can get those reviews taken down by following the above-mentioned steps. But if you find yourself stuck, you can always get in touch with an expert like Takedown Experts for a quick resolution.
Sometimes, the reviews aren’t taken down even after getting reported. During such incidents, you’ll have to take legal recourse for results which can be a tedious task. During such incidents too, it’s beneficial to consult an expert who can get you a quick resolution.